1 – POLICY
Your use of this Website is governed by this Policy, which is a contract between you and Your Pie. If you have not already reviewed the Policy, please review it prior to continuing to use this Website.
This Policy applies to the Your Pie Website and to our collection of data through printed promotional materials such as customer comment cards, sweepstakes entry forms, or other mail-in offers and telephone calls to Your Pie. By providing us with personal information, you signify that you agree with the terms of our current Policy as posted here.
2 – WHAT WE COLLECT
We may use our Website to collect a variety of information, including, but not limited to:
- A) contact information (name, address, telephone number, e-mail address, etc.);
- B) financial and other sensitive personal information collected during the franchise application process;
- C) payment information received during online ordering;
- D) demographic information (age, gender, birthday, etc.);
- E) geographic location data; and
- F) electronic information such as IP addresses, browser types, access times, page views and other information collected by online tracking tools.
3 – COLLECTION METHODS
We generally collect information from our Website visitors in one of three ways: (1) we may collect information that our Website visitors voluntarily provide when registering for one of our programs or promotions, placing an online order, contacting us with questions or comments, or submitting a franchise application; (2) we may collect information passively using common online tracking tools such as web beacons, “cookies”, and location-based data services; (3) we may collect information from one of our franchised locations and combine that information with other information we already have concerning our customers.
In addition, we may collect information from third parties, including name, contact and other information. We also may collect information about any comments or reviews you post about us on third party websites.
4 – USE OF INFORMATION
Your Pie may use information collected on this Website in a variety of ways. Generally, we use such information to respond to our customers, improve our products and customer service, and strengthen the security of this Website. More specifically, we may use information we collect from you on this Website to:
- A) send you marketing and other communications about Your Pie and our products;
- B) notify you about upcoming promotions on this Website or in our restaurants;
- C) review and improve our Website;
- D) fulfill online orders;
- E) respond to your inquiries;
- F) conduct marketing research;
- G) protect and improve the security of this Website;
- H) evaluate and respond to franchise applications;
- I) take any other actions and implement any other policies intended to improve our restaurants, customer service, and customer experience; and
- J) provide you with localized search results.
5 – MOBILE APP
If you download or use our Mobile App, you may agree to share your location information with us. We may use your location information to send you customized notices, offers, and coupons. You may later opt out of sharing your location information.
6 – INFORMATION DISCLOSURE
Your Pie may disclose information collected on this Website to our subsidiaries, affiliates, employees, and franchisees (collectively, the “Your Pie Family”). These disclosures generally will allow a member of the Your Pie Family to improve our restaurants and provide better service to our customers by performing one of the functions listed in Section 4 of this Policy.
Your Pie does not sell personal information to third parties. We may, however, disclose information collected from you on this Website to third-party service providers retained by us to assist in customer service, marketing, and franchising efforts. When Your Pie discloses information to a third-party service provider, we disclose only the information necessary for the third party to perform their specific service(s). We also require third parties to protect information and do not allow a third party to use information for any other purpose.
Except as set otherwise forth in this Policy, we do not sell, transfer or disclose personal information to third parties outside of the Your Pie Family unless we are required to transfer or disclose such personal information in cooperation with an ongoing law enforcement investigation, in response to the judicial process, to comply with other legal requirements, or to assist on any matter relating to public safety or health.
7 – FRANCHISE APPLICATIONS
Your Pie follows a thorough, multi-step franchise application process prior to authorizing a franchised location and may collect sensitive personal information through this Website or through other electronic means during the franchise application process. Your Pie also may disclose the personal information of applicants to third-party service providers retained by us to assist in the franchise application process. However, we will only provide such third party with the information necessary to assist us, will require such third party to protect your information, and will not allow such third party to use your information for any other purpose.
8 – CHILDREN’S PRIVACY
Your Pie does not knowingly request, solicit, collect, or otherwise obtain personal information from anyone under the age of 13 on this Website. If we become aware that we have collected or received personal information online from anyone under the age of 13, we will delete that information from our records as soon as reasonably practicable. If you are a parent or guardian and are aware that your child has provided us with personal information online, we encourage you to contact us at your convenience so that we can delete your child’s personal information from our record.
9 – PROTECTING YOUR INFORMATION
At Your Pie, we use what we believe are industry-standard security practices to protect your personal information. Despite our efforts, however, we cannot guarantee that any personal information we collect from you will remain completely secure. No technology is foolproof, and information storage systems occasionally can be breached and accessed by third parties in violation of law. Therefore, we encourage you to use caution when using the internet or any mobile device and to take reasonable steps to protect the confidentiality of your passwords, account information, and payment information.
10 – THIRD-PARTY WEBSITES
This Website may contain links to third-party websites that are not owned or operated by Your Pie, and you may or may not receive notice that you are leaving this Website. Your Pie is not responsible for the policies, content and practices of such third-party websites, and you visit such third-party websites at your own risk. As a result, we encourage you to refer to the privacy policies of those websites to learn more about the policies and practices of such websites.
11 – POLICY UPDATES
By visiting and using our Website, you are agreeing to the practices described in this Policy. From time to time, we may need to revise this Policy to reflect changes in our practices and policies concerning your privacy. When we update this Policy, we will post the changes immediately. Thereafter, your continued use of this Website constitutes acceptance of our revised Policy.
12 – CONTACT US
Please do not hesitate to contact us if you have any questions regarding this Policy or any other matter regarding this Website.
Your Pie Franchising, LLC
624 S. Milledge Ave, Ste. 103
Athens, GA 30605